Remote monitoring, maintenance, reporting, and cost-effective support
SOTEK Solution's Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of a desktop/laptop agent within the SOTEK Solutions technology platform with all of the intelligence built-in to conduct day to day preventative maintenance services, a bundled managed Anti-Virus pack, and remote access.
Using this remote access agent, we are able to generate detailed reports and configurations related to all the preventative activities necessary to keep you up and running. We are able to track serial numbers, license expiration dates, warranties, vendor information detailed service responses and much more.