IT Vendor Management
SOTEK Solutions can act as your single point of contact for a large variety of hardware and software vendors. Third-party technical support can run you around in circles before getting anywhere when you really need things back up and running so your business can operate normally.
Utilize a dedicated account manager who knows your IT inside and out, and who has built relationships with IT vendors. As the single point of contact, we are able to pull up configurations for all of your hardware and software, warranty information, install dates, account credentials and much more to efficiently resolving vendor problems.